Delete Your Orakcal Account
You can permanently delete your Orakcal data and account from inside the app. This page is public so you can also see the deletion process without installing or opening Orakcal.
Delete everything in the app
- Open Orakcal.
- Go to Settings.
- Open Account & Data.
- Select Delete All Data, then Delete All Data Permanently.
- Type DELETE when prompted to confirm.
What is deleted
Everything Orakcal keeps, in one step:
- On your phone: your setup details, goals, targets and preferences; your food, water, meal, recipe and weigh-in logs; and the foods you created or saved. This is where all of your tracking data lives.
- On our server: your anonymous account. It holds no name, email or tracking data.
- Usage analytics: we ask our analytics provider, PostHog, to delete the usage counts tied to your account.
Orakcal then starts again from setup.
What may be kept
Crash reports are kept by our crash-reporting provider, Sentry, until its retention period ends; it cannot delete one person's reports early. They carry only your anonymous account identifier, never your food logs, weight or targets, and that identifier points to no one once your account is deleted.
If your phone's own backup (on Android, Google's) includes the app, that backup keeps its copy until the backup itself is replaced or deleted. It is held by Google under your account, not by us.
If you joined the website waitlist, that email list is separate from the app. You can ask us to remove your waitlist email by contacting support@orakcal.com.
If you already uninstalled the app
Uninstalling erases everything Orakcal kept on that phone. What remains is the anonymous account on our server, which holds no tracking data, and the usage analytics tied to it. Because the account has no email or name, we cannot find it from a request alone. If you want help, email support@orakcal.com and we will work out with you what can be identified.
Timing
Deletion in the app is immediate and cannot be undone. Email requests are handled as soon as reasonably possible.
Questions
Questions about deletion or your data: support@orakcal.com.